TERMS AND CONDITIONS
Please read these Terms and Conditions carefully before using the website. The Terms and Conditions contain important information about your rights and obligations, as well as limitations and exclusions. By using this website or by ordering any product from TheBioPros.com, you confirm your unconditional agreement to, and acceptance of, these Terms and Conditions. If you elect not to accept these Terms and Conditions, do not use this website.
Copyright and Trademark Notice
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly, and arrangement thereof, are the sole property of this Store. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
We accept the following credit cards: American Express, Visa, MasterCard, and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order.
Money Orders, Cashier’s Checks, Company Checks, and Personal Checks
We do not accept money orders, cashier’s checks, personal checks, and company checks currently.
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we are not responsible for the operation of, or content located on or through any such site.
Third Party Linking
From time to time, this Website may contain links to websites that are not owned, operated, or controlled by The Bio Pros LLC and TheBioPros.com or their respective affiliates. These links are for your convenience only and are not under our control. You acknowledge and agree that The Bio Pros LLC and TheBioPros.com is not responsible for the availability of such external sites or resources, and does not endorse any such site, its use or contents and is not responsible or liable for any content, advertising, products, or other materials on or available from such websites or resources. Neither we nor any of our respective affiliates endorse, guarantee, or make any representations or warranties regarding any other websites, or any content, materials or other information located or accessible from any other websites, or the results that you may obtain from using any other websites. If you decide to access any other websites linked to or from this Website, you do so entirely at your own risk.
Products and/or services purchased through third-party websites are subject to the Terms and Conditions of such other parties and their websites, and The Bio Pros LLC and TheBioPros.com shall have no liability or responsibility theretofore.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. THE BIO PROS LLC reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether TheBioPros.com signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience. Our secure servers protect your information using advanced encryption techniques and firewall technology. To keep you informed about our latest offers, we may notify you of current promotions, specials, and new additions to the TheBioPros.com site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us. We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.
Privacy on Other Websites
Shipping Methods: We strive to ship all orders out within 2-3 business days, however, during high volume times such as special events and sales, orders may be delayed 5-7 business days or longer in rare cases.
Shipping: Shipping charges are non-refundable. Customer is responsible for all freight charges for refused and/or returned shipments and this will be added to the invoice total. Freight/insurance costs are prepaid. All items are shipped via USPS or UPS. Items will be shipped within one week of receipt of order, though generally much sooner. Out of stock items will be shipped according to availability of product. Dimensions/oversize weights are applied to freight charges when applicable.
Back Orders: If your order contains a per-ordered item, or a back-ordered item, the entire order will ship once all items are in stock.
Damage/Loss: All claims for damage/pilferage must be filed with delivering carrier. The Bio Pros LLC cannot file this for you. All claims for shortage/mis-shipments/mis-billing must be made within 10 days of receipt. In the event of a faulty product, the product must be returned, at which point we will ship out a replacement product.
Disclaimers: Although we try to ensure accuracy, The Bio Pros LLC cannot be responsible for typographical errors or image discrepancies on this Web Site. Links on TheBioPros.com become "broken" if and when the article linked to is moved or removed by the host.
At this time, we are not fulfilling international orders.
Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price.
You agree to indemnify and hold The Bio Pros LLC, TheBioPros.com, and our parents, affiliates (and their franchisees and licensees), and subsidiaries, officers, directors, employees, successors and assigns, harmless from any claim, loss or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of our Website, your connection to our Website, your violation of these Terms and Conditions, or your violation of any rights of another party. This indemnity survives termination of these Terms and Conditions.
The Bio Pros LLC and TheBioPros.com reserves the right to modify or discontinue, temporarily or permanently, the Website as a whole and/or any or all of the Website features, products, prices of products, promotions, services or information appearing on, or available through, any or all of the Website with or without notice to you. You agree that The Bio Pros LLC and TheBioPros.com shall not be liable to you or any third-party for any modification or discontinuance of such features, products, prices, services, or information on the Website or the Website itself.
Enforcement of Terms and Conditions/Jurisdiction
These Terms and Conditions are governed and interpreted pursuant to the laws of the State of Texas, United States of America, notwithstanding any principles of conflicts of law. If any part of these Terms and Conditions is unlawful, void, or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of remaining provisions. Any claim relating to the TheBioPros.com Website, our Website Terms and Conditions, and the relationship between you and The Bio Pros LLC and TheBioPros.com shall be governed by the laws of the United States and the State of Texas without regard to its conflict of law provisions. You and The Bio Pros LLC and TheBioPros.com agree to submit to the personal and exclusive jurisdiction of the courts located within the geographic area encompassed within the United States District Court for Travis County, Texas.
Our failure to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision by us. If any provision of these Terms and Conditions is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of our Terms and Conditions remain in full force and effect. YOU AGREE THAT REGARDLESS OF ANY STATUTE OR LAW TO THE CONTRARY, ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATED TO USE OF THE WEBSITE OR OUR TERMS AND CONDITIONS MUST BE FILED WITHIN ONE (1) YEAR AFTER SUCH CLAIM OR CAUSE OF ACTION AROSE OR BE FOREVER BARRED.
We do not moderate the comments consumers make about our products outside of our third-party partner Power Reviews, which screens them for authenticity and other factors. We appreciate the feedback and share some typical comments here.
Returns and Refunds Policy
Refund Policy: Satisfaction Guaranteed! If for any reason you are unsatisfied with your purchase(s) within the first 30 days of receipt, please return any unused portion for an exchange or refund. We reserve the right to accept or deny any returns based on product misuse, neglect, or other "Acts of God" beyond our control. If your product(s) arrive(s) damaged please contact our returns department. We adhere to the standard Consumer Protection guidelines as promulgated by the Attorneys General or other competent state authorities. Please include Name and Order Number when contacting the Returns Department regarding returns. You can email the returns department at support@TheBioPros.com.